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Novi Faces Major Water Disruption After Main Break

Emergency response to Novi water main break

News Summary

Residents in Novi are experiencing widespread water outages due to a significant water main break that occurred on 14 Mile Road. The Great Lakes Water Authority is working to repair the 42-inch transmission main, which has led to service interruptions and the closure of community facilities. A boil water advisory has been issued as crews continue efforts to restore water flow and ensure public safety. Residents are advised to limit water usage and stay updated through local channels.

Novi Experiences Widespread Water Disruption Due to Main Break

Novi, MI – September 25, 2025 — A significant water main break on 14 Mile Road, just west of M-5, has caused widespread water outages and closures across multiple community facilities. The incident occurred at approximately 7:20 a.m. and has led to a series of disruptions in water service and facility operations throughout the area.

Details of the Water Main Break and Immediate Response

The break involved a 42-inch transmission main managed by the Great Lakes Water Authority (GLWA). This large pipeline supplies water to several communities, and its failure resulted in a substantial loss of water pressure in the region. As a result, residents and businesses experienced immediate service interruptions.

GLWA crews responded swiftly to the incident by working to isolate valves and begin repair work. Currently, efforts are focused on closing four of the seven necessary valves to contain the break and restore water flow. However, repair efforts are expected to take several hours, and full service restoration remains pending.

Impact on Residents and Local Institutions

Due to the break, numerous residents in the affected neighborhoods are facing water shortages. Many, including individuals like Steven Gabel, have reported being without water and experiencing limited access to their homes. Limited water pressure has restricted basic activities and caused inconvenience in daily routines.

The disruption has led to closures of key community institutions. Novi City Hall is closed for the day, and the Novi Public Library also remains shut due to lack of water. In addition, the Novi Community School District announced cancellations of classes because necessary water services could not be maintained. Nearby, St. Catherine of Siena Academy in Wixom also closed operations after the incident.

Public Health Advisory and Water Usage Guidelines

As a precautionary measure, authorities issued a boil water advisory for parts of Novi, Walled Lake, Wixom, and Commerce Township. The advisory is due to concerns about potential bacterial contamination resulting from the loss of pressure in the water system. Residents are advised to boil water for at least one minute before using it for drinking, cooking, or ice-making. Use of bottled water is also recommended for these purposes.

In addition, residents are asked to limit non-essential water use, such as watering lawns or filling pools. To assist residents during this period, non-drinkable water supplies are available at the Department of Public Works until 9 p.m., primarily intended for toilet flushing. Drinking water can be obtained from a well at the ITC Community Sports Park until 9 p.m., but residents must bring their own containers.

Current Status and Future Outlook

As of 2:15 p.m., efforts to contain the break have been progressing, with four valves successfully closed. Crews continue to work diligently to complete the pathway to full repair. Once water service is restored, the boil water advisory will remain in effect until water quality tests confirm safety for consumption.

City officials emphasized the importance of residents and businesses monitoring updates via city websites and social media channels for ongoing information regarding the situation and potential recovery timelines.

Conclusion

The water main break in Novi has caused significant water service disruptions and facility closures across the area. Authorities are actively working to repair the pipeline, but residents should remain cautious and adhere to advisories and guidelines until normal service can be safely restored.

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Additional Resources

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